For critical situations, please first create a ticket through the support portal to attach diagnostic information and then call us using the above contact numbers for immediate attention. Some toll-free numbers have special dialing instructions and may not be available from all mobile phones.įortiCare Support: Technical Assistance Centerįor Technical Assistance, please proceed to the FortiCare support portal where a support engineer is ready to assist you.
Fortinet support firmware download#
To download firmware: Log into the support site with your user name and password. Extensive up-to-date database - know when your equipment reaches EOL & options beyond buying new.
Select a device in the list, and click Import in the toolbar. Check our list of FORTINET EOL & EOSL hardware. To import a firmware image: Go to FortiGuard > Firmware Images, and click Import Images in the toolbar. Download these tools so we can provide you with remote services Remote Support Client Allows support technicians to remotely connect to your systems Download FortiClient6. NOTE: FortiLink is not supported in transparent mode. For information about upgrading your FortiManager device, see the FortiManager Release Notes or contact Fortinet Customer Service & Support.
Fortinet support firmware how to#
1 800 818 020 (toll free) +60327197601 MEXICO Firmware images for all FortiGate units are available on the Fortinet Customer Service & Support website. This section provides information about how to set up and configure managed FortiSwitch units using the FortiGate unit (termed using FortiSwitch in FortiLink mode). Please be aware that all dates and times shown on this website are Pacific Standard/Daylight Time. FortiGate Firmware, Downloading firmware, Using the web-based manager, Using the CLI, Installing firmware from a system reboot using the CLI, Testing new firmware.
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